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Tivimate Community
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Let’s help each other. Please drop a comment down below if you’re facing issues or problem with Tivimate IPTV Player. We will try our best to assist you with resolving your quires.
Tivimate Community
How I can buy premium tivimate for android TVBOX?
The winning combination is: nVidia Shield Tv + TiViMate.
I’m able to log into my tivimate companion app but unable to log into premium on tivimate app on firestick
I am having the same issue. When I entered in my subscription information it says No valid order.
I’m having the same problem
Did it got fixed?
Did you get this fixed I am having the same issue No valid order and I have tried on 3 separate tv’s????
It’s been several weeks now under a new IPTV Provider. I have tried on also on several occasion to log into my Tivimate Premium Account but, I keep getting this message: Cannot log in now; try later. I have even changed my password on this Account but, the same message keep pop up. Any advice to my situation?
how i can join and post in telegram tivimate
I am having issues with recording. Everything I set to record never records to the end of the program. Either using to guide or programming manually nothing records to the end. Last show was 2 1/2 hours and the recording stopped after 9 minutes. Please advise.
I have found that recording using SMB/LAN has the least amount of issues.
Trying to signup for premium account but it says not available try back later. What is later? Few hours, few days? Any other way to signup w/o using the firestick?
have subscription, but can’t login
I am having the same problem.
I have a subscription but can’t login.Please help
Same problem for me
Same problem for me
Hello,
the last couple of days my guide is not supplying and description of what is playing on the channels. How do I resolve?
Thank you.
I purchased a annual subscription of the Tivimate app. I love the app and decided that I want to subscribe to the lifetime subscription instead of the annual subscription. I deleted my annual subscription but when I attempt to subscribe both the annual and lifetime options show but only the annual subscription is allowed. Please help.
I purchased the lifetime premium through the Google play store. It has still not updated on my account.
Remember you can ‘ONLY’ activate (5) devices. If that doesn’t work, uninstall then reinstall, then activate your account.
I did this and it still won’t let me login.I went and deleted two of my devices and it is still won’t let me login or activate it.
I’m still having problems!
Done this and still won’t work
What did I pay for??.
ho can i access my account ? when i log in the message is already purchased. what will i do? please help me.
thank you
I have only one divice and can,t buy premium or live time not even by companion please help
Why am I receiving a parser exception on a lot of my channels I paid for the premium service?
I finally uninstalled tivi mate and reinstalled app and able to record now. Solved my issue.
https://tivimatepremiumapk.com/tivimate-parser-exception/
Hi
Under VOD tv shows…within the show it always start from episode 1 and obly scrolling allowed is to sceoll right.
Some asian shows have more then 300 episodes and its pain to scroll through episode 1 to all the way to 300.
It would be nice of left scrolling can be alloowed that takes to last episode or sort option by so that last epusode can be shown 1st.
Please resolve this or add this new feature. Other then this, its nice app.
How do check to see how many devices are in my account?
Use the companion app
I cannot add a new playlist using the xtream codes option.
It keeps giving me an error although the information is accurate as I tried it on a mobile device and it works fine.
Are there any issues with adding a playlist?
I cant seem to load a playlist either. Been working until several days back.
Ive tried to load a different playlist URL from Pluto TV and does not work either.
tried contacting my provider, they gave me all the information i needed, should be
correct, so… no luck yet! Im getting very frustrated. Im thinking its something wrong
with tivimate APK on google play store, maybe?…. IDK…. Been on the fence with this
situation. So im paying for a service monthly and cant seem to keep using it at this point,
and dont know whos to blame; Tivimate or my IPTV provider?…..
I have a subscription and app wont let me login
Delete the App and reinstall. See if that helps..
https://tivimatepremiumapk.com/forgot-password/
I have a subscription but i can log in to my account try to reset my password but never receive the mail to reset my account
i have tried several times but nothing can u help
thanks
You should delete the App and reinstall. See if that helps..
https://tivimatepremiumapk.com/forgot-password/
I cannot add a new playlist
https://tivimatepremiumapk.com/tivimate-playlist/
i m trying to log on to my account without success and i tried to reset my password without success either because i never receive the e mail
please help
trying to download 4.4.0 or any tivimate apk and the linked has expired comes up everytime
Hi. Unable to sign in as doesn’t recognise password and no email received in order to try to reset. Please help.
Need help forgot password purchase lifetime subscription
Solution has been posted already.
I paid for premium, but did not receive any link. It’s been 2 days . Please help .
problem “parser exception”
Delete the app and install again, hopefully it will get fixed.
Tivimate Channel list?
Tivimate is just a player. You just get your service somewhere else.
how can i change mine emailadres?????
Follow this link to change Tivimate Email Address: https://tivimatepremiumapk.com/tivimate-username-and-password/
Even after reinstalling tivimate I am still getting the parser exception error. Any other things I can try?
You need to contact tivimate support. Visit here: https://tivimatepremiumapk.com/how-to-contact-tivimate/
I have a premium account and don’t remember my login password. The reset login password link does not work, it says Invalid Link. Please help!
PLEASE HELP WITH LOGGING INTO MY TIVIMATE, FORGET PASSWORD
PLEASE HELP WITH LOGGING INTO MY TIVIMATE, FORGET PASSWORD. The password reset link is stating Invalid Link
Check this link: https://tivimatepremiumapk.com/tivimate-username-and-password/
bonjour je veut un abonnement pour un ans et me dise sur google que tivimate n est plus sur la liste pour s inscrire comment faire pour acheter un ans merci
bonjour je veut un abonnement pour un ans et me dise sur google que tivimate n est plus sur la liste pour s inscrire comment faire pour acheter un ans merci
bonjour j ai deja un abonnement et j en veut un autre abonnement pour un ans et me dise sur google que tivimate n est plus sur la liste pour s inscrire comment faire pour acheter un ans merci
Can you post in english please?
hello I already have a subscription and I want another subscription for one year and tell me on google that tivimate is no longer on the list to register how to buy one year thank you
I downloaded Tivimate to my IPTV smarters using Chromecast I signed up and paid, got the receipt but cant get in. Do I start all over again>
For vod, i tried check in auto play last episode under other settings. And tried unchecking it as well… but vod shows always start at episode 1 or show episode 1 at fiest….to watch last epusode i have ro scroll all the way to right… please resolve this issue.
I can’t activate tivimate. paid for it and now when i try to set it up I can’t get in. Should I cancel the order through paypal and start all over again?
Did you try reinstalling your app?
I am trying to load TiVi Premium on 4 FireTV and I am getting a “No Valid Order” when I go to the upgrade settings.
TiviMate Premium subscription
TiviMate Premium subscription
$8.65
Jun 25, 2022
Apps
Go into Tivimate companion app and clear data and cache and sign in again, should be able to go to Tivimate app and sign in for premium, it happens sometimes.
It didn’t work.
Loaded TiVi Premium and paid subscription, accepted payment. I cannot get the premium to work. Still wants me to pay, and it shows that I paid. But not working. I have tried uninstalling and reinstalling , still not working.
I have a DreamLink T3. The app works, but no premium services. thanks in advance
You need to contact tivimate support. Visit here: https://tivimatepremiumapk.com/how-to-contact-tivimate/
Extra note: What I mean by it not working is it will “not” unlock the key to use the premium service.
I have tried everything. thanks
Hi . I bought the premium. I did not get any confirmation or email. How can I use this ? How can I add the playlist ?
Did you check your spam email? Second question’s answer is here: https://tivimatepremiumapk.com/tivimate-playlist/
please help with log into my acounnt, i’m forget de pass. The password reset link is stating Invalid Link. I check my email and the spam and nothing.
I have been trying to communicate by email and telegram for a couple of days without having an answer
You need to contact tivimate support. Visit here: https://tivimatepremiumapk.com/how-to-contact-tivimate/
Got premium on m9 pro box, everything was working went on holiday and when I switched on to my IPTV and error code 502 just comes up.
How can I add a device to my account
Hi Timothy T,
Get Tivimate companion app in the Google play store.
It won’t let me into Premium,I have put my username and password in and it says “the user name and password don’t match.”
Hi James, try resetting your password. https://tivimatepremiumapk.com/tivimate-username-and-password/
Hello, I paid a lifetime subscription through Tivimate companion. I’ve tried to activate Premium on my smart tv but I have a message saying to try back later. Can you help? Thank you
Hi Elizabeth,
Did you try deleting the app and installing it again?
I updated my Tivimate and for some reason cant recall my password. I need to recover it, but when I try it will not send me an email to do so. Can you please help?
Thanks!
Hi Israel D,
Try this https://tivimatepremiumapk.com/tivimate-username-and-password/
I have a premium account I paid for lifetime. Today it tells me I have an expired membership. I have deleted TiviMate I have reinstalled it and received the same message. Please advise
Hi Brenda, try contacting directly. https://tivimatepremiumapk.com/how-to-contact-tivimate/
Cleared data and cache on app. epg showing wrong tv shows for every channel,, any suggestions? tia
I have purchased premium version for android phone. It is not playing movies even I have select external player. could you please help.
Live TV is not working on your app, but the VOD channels are. I know my IPTV service is working. Is there a reason reason/fix for my live TV problem? The live TV works on StbEmu with the same IPTV provider and the same equipment/STB. Any help would be appreciated. Thank you.
I have a Tivimate lifetime sub.
MINIX, Nvidia Shield Pro, Bluestacks
I have same problem
How can I convert my yearly subscription to a lifetime one?
just set up on another FireStick & can not log into the premium. App tells me i can’t log in now & to try again later. i have tried, i get the same message.
Getting a parser error. Any thoughts?
My problem, in settings, using recording
folder. I am trying to switch to my usb drive
I connected a 1.5 T external drive to use for recordnings.
However I noticed I do not see “System Picker” , I am seeing
(in the recordings folder) Storage, only “Setup SMB”, AND Cancel. No System Picker. Any idea why? Using Premium, 4.6.1 updated. Thanks in advance
I have a lifetime subscription but TiviMate is telling me I have an expired subscription. Please HELP!!
Did you try emailing them directly?
When I use VPN I loose subtitles on multiple channels… If I don’t use vpn the subtitles work fine!
Anyone have a solution to this problem?
This gets frustrating every day! I paid for the service and every time I try to add device I get the message “Try back Later”
All want do get what I paid for….
It says 5 devices so why can’t I get that???
Paid for annual sub just now but accidentally used email that I don’t have access to. Is there a way to switch email associated with my account?
Hello,
Cancel the original subscription. You’ll have to first log onto the tivimate companion app on your smartphone.
Once you’ve logged in, underneath the “refresh” icon is the option to cancel link. Purchase the subscription again using your correct email address. It sucks but you’ll probably have to pay that annual fee again but it’s worth it. Hope this helps.
Hello,
Cancel the subscription with the errorred email. Purchase subscription with the correct email. Hope this helps.
I have been using Premium Tivimate for quite a while now with no issues. Today, I was watching a show and it started buffering then showed an error occured: error code 401.
That was 5 hours ago. I still get tv guide info but can’t watch anything. I know everything was entered correctly for playlists cause it was working for months. Just quit. And when I go to the providers software, everything is working fine. How does this happen?
Hello and Happy Holidays to All,
I created a tivimate account after downloading the tivimate companion app on my samsung galaxy. I purchased the annual plan for $7.99 which includes the 7 day free trail. Next, I added the tivimate app on my firetv stick. After entering my log in credentials to unlock the premium, I get a message that says, “No Valid Order”. There has to be a mistake. I have my proof of purchase/receipt from the Google Play Store. Thanks in advance for the assistance.
Getting a google play error.. Invalid SKU details when trying to sign up
Hello,
Need assistance with some channels showing “No Information”? I update my EPG on a regular basis but nothing helps. Thanks in advance.
I currently have two subscription of Tivimate premium under two different email addresses. I nor longer have access to one of the email addresses and I need to make a payment. Pls advice
If you have two Tivimate Premium subscriptions under different email addresses and no longer have access to one of them, you should contact Tivimate support for assistance with updating your payment information. They should be able to help you resolve the issue.
Ii currently have two Tivimate premium subscription on two different email addresses. One of the email addresses is nor longer available
How can I receive that invoice which is due upcoming. Pls advice
İk heb tivimate premuim ma ik ga mijn box veranderen moe ik opnieuw tivimate premuim kopen op nieuwe box kan ik een info krijgen aub
Dzień dobry
Na wszystkich wgranych kanałach pokazuje mi się błąd 403 lub 404
nie mogę również zalogować się na stronę Tivimate, bo jest informacja nieprawidłowe hasło, a e-mail do zmiany hasła nie dochodzi na mojego e-maila ([email protected])
Subskrypcję dożywotnią wykupiłam w 2021 roku, opłata – nr transakcji: 2234368378GR21
O co chodzi???
I have purchased the Tivimate Companion app & made a premium account & purchased the TiviMate Lifetime Subscription but never received an codes, URL’s or any information to add to the app (to receive all channels & movies for my lifetime premium subscription account) I also didn’t receive any instructions or any emails about what I need to do to get TiviMate app to work. I have downloaded the TiviMate app on my FireStick 4k & unlocked with my email & password but no channels or movies appear. If someone can please help me with this issue that would be great.
Thanks.
tivimate is one of the best iptv player but has big problem and its dont play live chanel in some providers but movies and series is working but can not play live ch,(Error 511)
plz fix it on next update
tivimate is one of the best iptv player but has big problem and its dont play live chanel in some providers but movies and series is working but can not play live ch,(Error 511)
plz fix it on next update
thanks
like this provider:
http://ss123.pro:8000/c/
http://line5.protv.cc:8000/c
we are waiting for ver 4.7
I hope fix this problem also if its possible in main menu add option for show record symbol on the corner of screen(TV)
thanks
Live TV is not working on your app, but the VOD channels are. I know my IPTV service is working. Is there a reason reason/fix for my live TV problem? The live TV works on StbEmu with the same IPTV provider and the same equipment/STB. Any help would be appreciated. Thank you.
I have a Tivimate lifetime sub.
I’ve just installed Tivimate on my fire stick, when I go to enable premium services, the system does not recognise my email account. I’ve tried a password reset but it simply says failed to reset password request.
I’ve checked the companion app and it clearly states the correct email address for my account and its not due to expire until 4 Sept 2023.
It also shows that I have 2/5 devices activated.
Can you please sort this out asap.
I’ve just installed Tivimate on my fire stick, when I go to enable premium services, the system does not recognise my email account. I’ve tried a password reset but it simply says failed to reset password request.
I’ve checked the companion app and it clearly states the correct email address for my account and its not due to expire until 4 Sept 2023.
It also shows that I have 2/5 devices activated.
Can you please sort this out asap.
Thank you
I had the same problem, in firestick in manage apps, force stop, clear data and cache.
“An error occurred while processing: ParserException?”. The solution is so easy! All you need to do is to uninstall this application and install again on your device and then you will be able to record now. ——– and you call it a solution? What about all dose set ups and changes I made? Will have to do it again because of your solution? Are you retarded?
I’m discouraged that I’ve purchased 2 new Tivimate apps that have cost me when I have a lifetime membership to Tivimate companion that won’t allow me to access my devices through Blue Stacks 5 and which I’m entitled to 5 devices, I only have 2 working now. I can’t realign my devices, do away with the added costs of the Tivimate apps, I’m not getting anywhere. I’ve contacted Blue Stacks support that they responded to with my need to update my computer (which I did to no avail). I’ve since sent a response that the problem remains and had no response. I have no tv on my main source and need help to fix this!
Is there a way i can add more devices to my account?
I realize there maybe a cost for that but I have 7 devices now I would like to be able to have PRem Service on?
Yes, it is possible to add more devices to your TiviMate account, but there may be a cost associated with it. If you currently have 7 devices and want to upgrade to the Premium service for all of them, you should contact TiviMate support to inquire about pricing and availability.
I purchased lifetime membership about two years ago. I have purchased nvidia sheild and am unable to load tivimate. I tried to contact you but said i had invalid email or password, my request for email to fix new password doesn’t show up ?? Help
I have tivimate installed on firestick cube. I constantly get looping of the channel it is on. I have uninstalled several times
but still get the same issue. All other streaming apps work fine so I know its’s the app. Could the source of the app be the problem?
It’s frustrating to watch segments repeat themselves.
Any suggestions?
100 mbs internet.
I’m not able to login my account!!! Please help
Hi, I just bought a membership, however it doesn’t seem to be activated. App stills ask to “become premium” (The money has already been deducted from my account)
I have tivimate premium 4.6.1 and companion app. I am having issues with the EPG updating. I have tried all the fixes that I could find on line and still no information will update the EGP. My playlist is fine and I have checked and double checked the URLs and internet connection.
I have purchased TiviMate Premium, however did not recieve any emails to be able to get a link, or a user and password to create the playlist M3U section. How do i go about getting this
I get the error code 401.
Why is that?
I have purchased TiviMate Premium, however did not recieve any emails about getting a link, or a user and password to create the playlist M3U section. How do I go about getting this information?
I cannot join the post, because there are no error displays to show.
Hi guys I’m new, please help. Where do I get my url or Playlist, I thought it will be emailed to me
Hello, I have a 1 year subscription and I was forced to reinstall the application and I can’t connect to my account, if I do password forgotten I receive nothing by e-mail.
So I can’t reactivate my account.
Can you help me?
Thanks in advance.
Have active Tivimates Premium. Have had it installed an operating for about a week. I have run through 3 providers and had the same video glitch with each. @ every 30 seconds, the video freezes for a second or so and then continues. I have 2 different internet connections during, what I hope, is a transition away from my traditional cable provider. The speed of the internet connection, between the two, 1 at 50-120mbs and the other at 400mbs+, makes no difference in these occurrences. Neither the frequency of the glitches nor the duration seems to be affected by the connection used I am also able to watch video using Kodi withou having this problem. Please advise
Hello, I would like to know how to recover my login credentials? Also I’m using iOS/Mac. Thanks
Hello, I would like to know how to recover my login credentials? Thanks
I’m having a problems logging into Tivimate.. Upon trying to unlock Premium to save programs to favorites utilizing my username and password, I this error message that states: Update the app. Is there anything on my side that I can do?
Have had a problem with a 404 error for several weeks now everytime i go to
put in a play list. Cant seem to get it to work by any means. I tried Pluto TV URL
as well and nothing will work so far. Anybody have any ideas? I contacted my IPTV
provider as well, seems like i have the correct info but not much help otherwise
on their end so far. On the fence about where the problem lies.
Hello, I have a premium apk and a problem with the default epg assigned (in the settings). This setting does not work and each time I have to use the “Assign TV guide” option individually for each channel in the settings, which takes a lot of time. I have one epg source set as “Default”.
And the second problem is changing the e-mail address on the account. I set up an account at: [email protected], but now I no longer have access to this address, so I would like to change it to a new one, namely: [email protected]. How can I change it, or maybe you can make this change yourself.
I’ve made payment through 7-Eleven (as instructed by Tivimate companion) to activate Tivimate Premium. However, when going back to the apps to activate, I am not able to as there’s no facility to enter any information. How do I go about activating the Tivimate Premium?
No record on USB or HDD ggrrr better i Go to cosmi iptv player ggrr
I have Android sat Box Strong 4150 simple with Android 10
If you’re having issues with TiviMate not recording onto your USB or HDD, it may be due to compatibility issues with your Android sat box, and you may need to troubleshoot the problem or consider using a different recording option.
Better with Recording Cosmi iptv Player or KODi with iptv Recording to Primal ! I remove the tivimate!
The decision between using Cosmi IPTV Player or Kodi with IPTV Recording ultimately comes down to personal preference and specific needs, but both options can provide the ability to record IPTV programs for later viewing.
Hello. On a formula z10 I had already setup and with a premium unlock. Now it is locked again and I cannot get to the screen to activate this box. It simply will not go past Next, Log out, or Back.
The same situation has now come up on another box I have here in the bedroom. I’m at a loss to resolve the situation. My account is under my email address.
help!!
Thanks for your time, Bj
I have Tivimate Premium, but all my channels say ” No Information ” can this be fixed ?
Purchased a second account to get more than 5 logons, after jumping through various loops I got it registered and paid for. EMail receipts confirming payment. When I log in I get the payment page again, click on one time payment and get a message “already purchased for another account”. When I try to activate a device I get “no valid order”
Please advise.
I love the Tivimate application it is very easy to navigate and plays IPTV very well on my Nvida Shield Pro
But I would like to ask why when the recorded TS file get longer than 60min it stops the FF & REW buttons from operating?
I also would like to say that if you stop the recording manually and then jump to the recording it works and shows a recording length greater the 60min but then it flickers and reverts to no FF & REW
This is using the USB as storage formatted as FAT32
This must be a bug and would be grateful if it could be resolved
regards
Mark A
I get an error 403 code on one of my firesticks
Hi
I have purchased a premium package and I can’t log in the second device, can you help me, remind me the password doesn’t work
Arek
Trouble with httpDataSourceException help??
I purchased the lifetime and it won’t let me login. When I use the password reset the email from tech support doesn’t even show up. Not in my inbox or spam.
I cannot get my firestick tivimate to work. I have the playlist and the epg exactly the same as the other 3 I use, yet it still will not load. I tried to find my email from when I bought premium, but I must have deleted it. Please help
I cant get catch up to work. Using other players works OK. Tivimate is good o so many levels but no catch up.
Premium Package purchased, password not working on new device, no email has been sent to reset the password.
purchased premium through the companion app. paid by PayPal there was no prompt to create a password. the companion app shwed my paypal email as te login but as i wasnt prompted to create a password i have no idea what it is. i logged out of thecompanion app on my phone and selected forgot password and entered my email address ( same one as the PayPal one which had been displayed in the companion app but i havent received any emails to reset ( set) a password. ive sent an email to the developer using the address on the play store. the first reply just directed me as t how to log in so i had to respond saying the whole point is that i havent got a clue what the password would be as i wasnt prompted to set one up when i paid for premium. Its getting frustrating now and really shouldn’t be difficult to resolve…
Hello. I have recently purchased TiviMate Companion app and I am using the Nvidia Shield Pro device. I created a brand new Gmail account specifically for this product. I received an email to my Google account that my $29.99 purchase was successful. When I try to use the app and log in using my Google email and password, it says the email/password combination is incorrect. When I click on password reset, it says the email was sent successfully and to follow the instructions, but no email ever arrives to my Gmail account perform the reset. It also redirects me to purchased the product all over again. I also checked my credit card statement and I have been charged the $29.99 for Tivimate.
Does anyone have any suggestion on what I can do so I can use this product?
Hi
I get kod 511 now in tv.
After i setup i new niveda shelld 2019. And install tivimate have try 4.7 4.6 and 4.1 same on evryone.
I miss This app
I have a subscription but to my surprise it wasn’t working yesterday. I need the url code to resume for my subscription. Thank you
Tivimate does not load playlists anymore.
Tivimate returns error code 911.
since a couple of days.
Only works on extern (Movie) player.
Has been working like a charme but not anymore.
Playlists working on other itv programs…
I joined tivimate today. Bought lifetime plan. Big mistake now that I see how things work .. I register from one of the Android TVs to create the account, and was able to use it from that particular tv. Tried to setup a second tv and I cannot login from anywhere. Laptop. Mobile or the TV itself. I sent 5 reset password requests and emailed the developer and nothing happened. And I really don’t want to talk to an AI anymore…. that is forwarding me to pay 2$ for support where again I have to provide my credit card. Either someone helps me with the login issue or will ask for a refund through few possible ways that I have.
Thanks
Sorry but it has been really frustrating and it has only been 1 day
Purchased a second account to get more than 5 logons, after jumping through various loops I got it registered and paid for. When I log in I get the payment page again, click on one time payment and get a message “already purchased for another account”. When I try to activate a device I get “no valid order”
Hello, I have updated my email address and no longer have access to log into my account and need immediate help updating my email address and password? Thank you.
I am trying to give your organization money unlock the premium Tivimate Companion package and your application keeps giving the “No Valid Order” message and I cannot proceed to purchase the upgrade. Is there ANY OTHER WAY to get this function purchased. l also I have done the clear cache as well as other recommendations based on my internet research. Please someone let me know what can be done for this. It is sad when you have money to throw at something and the something doesnt allow you to give said money to it. Sad.
hi,till yesterday i was able to use timeshift but today ,i cannot find the way to use timeshift anymore.any idee?
Hi guys,
Bit lost here. Just installed tivimate, loving it. Bit disappointed that can’t go premium on fire stick (fire tv 4K max). I don’t have android device.
Please advise
I want more than 5 devices
I just purchased TiviMate on android BUT had to purchase Lifetime as could not and was Not able to purchase year subscription , which I did not want to do as of yet but had no choice and now Lost an APP for what ever no reason NHL network .
Where did it go
I purchased the premium version of Tivimate through google play and tivimate companion, when I try to log into my premuim account on my firestick tivimate says I have no valid account. I did get charged the $30 for the premium account so why can’t I log in?
I ned to get xstream codes for myprimium tivimate and companion app so I can get the channels etc